Privacy Policy for Carrent

Effective Date: 15/03/2025

Introduction

Welcome to Carrent, the mobile app offering hassle-free car rental services across Morocco. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Please note: CarrentPro.com is the official website of the Carrent app. Any data collected through the Carrent mobile app is handled according to the terms outlined in this Privacy Policy.

Information We Collect

We collect the following types of information:
Personal Information: Name, email address, phone number, driver’s license details, and payment information.
Location Data: To help you find nearby cars and provide accurate booking services.
Usage Data: Information about how you interact with our app, such as pages viewed and features used.

How We Use Your Information

We use your information to:
• Provide, manage, and improve our car rental services.
• Process payments and send booking confirmations.
• Communicate with you regarding reservations and support inquiries.
• Ensure compliance with legal obligations and prevent fraud.

Data Sharing and Disclosure

We only share your data with:
Service Providers: For payment processing, customer support, and app functionality.
Legal Authorities: When required by law or to protect our rights and users’ safety.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure, so we encourage you to use caution.

Your Rights

You have the right to:
• Access and update your personal information.
• Request the deletion of your data.
• Opt out of marketing communications.

To delete your account, simply send a request to verification@carrentpro.com from the email address linked to your account. Your account and data will be permanently deleted within 48 hours.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
📧 verification@carrentpro.com
📞 +212663062619

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted within the app and on CarrentPro.com, and we encourage you to review the policy periodically.

By using Carrent or CarrentPro.com, you agree to the collection and use of your information in accordance with this Privacy Policy.

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